Privacy Policy
Introduction and General Information
Thank you for your interest in our website. Protecting your personal data is very important to us. Below you will find information on how we handle your data, which is collected through your use of our website. Your data is processed in accordance with the statutory data protection regulations.
Data Controller
Glockenhof Hotels Eisenach GmbH
Daisy Miller and Jan-Phillip Miller
Hotel Kaiserhof
Wartburgallee 2
99817 Eisenach
info@kaiserhof-eisenach.de
+49 3691 88890
Definitions
Our privacy policy is intended to be simple and easy to understand for everyone. This privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Article 4 of the GDPR.
Data Processing When You Visit Our Website
When you access our website, it is technically necessary for data to be transmitted from your internet browser to our web server. The following data is recorded during an active connection between your internet browser and our web server:
- Date and time of the request
- Name of the requested file
- Page from which the file was requested
- Access status
- Web browser and operating system used
- (Full) IP address of the requesting computer
- Amount of data transferred
We collect this data to ensure a smooth connection to the website and to enable users to comfortably use our website. The log file also serves to evaluate system security and stability, as well as for administrative purposes. The legal basis for the temporary storage of the data and log files is Article 6(1)(f) GDPR. For technical security reasons, in particular to defend against attacks on our web server, we store this data temporarily. It is not possible for us to identify individual persons based on this data. After a maximum of 365 days, the data is anonymized by shortening the IP address to the domain level, making it impossible to identify individual users. In anonymized form, the data may also be processed for statistical purposes. This data is never stored together with other personal data of the user, compared with other databases, or shared with third parties.
Contact Form and Contact via Email
When you send us inquiries via contact form or email, your information from the inquiry form or your email, including your first and last name, title, and postal address, will be stored by us for processing your inquiry and in case of follow-up questions. Providing an email address is required for us to contact you; providing your name and telephone number is voluntary. We will not share this data with third parties under any circumstances without your consent. The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 Para. 1 lit. f GDPR, and, if applicable, Art. 6 Para. 1 lit. b GDPR if your inquiry aims at concluding a contract. Your data will be deleted after your inquiry has been fully processed, unless statutory retention obligations apply. You can object to the processing of your personal data at any time in the case of Art. 6 Para. 1 lit. f GDPR.
The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 Para. 1 lit. f GDPR, and, if applicable, Art. 6 Para. 1 lit. b GDPR if your inquiry aims at concluding a contract.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. We only use Google Analytics with IP anonymization enabled. This means that Google will truncate/anonymize the IP address of users within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area, thus preventing personal identification. Google Inc., based in the USA, is certified under the EU-US Privacy Shield Framework, which ensures compliance with the level of data protection applicable in the EU. If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, data processing on this website is carried out for the purpose of website analysis. If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, the processing of your data on this website is carried out for the purpose of website analysis. Google will not be able to identify you personally. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The Google Analytics Terms of Service and information on data protection can be accessed via the following links: www.google.com/analytics/terms/de.html and www.google.de/intl/de/policies/. You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the URL tools.google.com/dlpage/gaoptout. Clicking the following link prevents tracking by Google Analytics by setting an opt-out cookie: Deactivate Google Analytics Information on how Google Analytics handles user data can be found in Google's privacy policy: support.google.com/analytics/answer/6004245
Use of Matomo
This website uses the web analytics software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand ("Matomo"), to automatically collect data for website analysis based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. Google Maps Our website uses the online map service Google Maps via an interface. The map service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Storing your IP address is necessary to use the functionalities of Google Maps. This information is transmitted to and stored on a Google server in the USA. The provider of this website has no influence over this data transfer. The use of the Google Maps service is in the interest of presenting our online offerings in an appealing manner and making it easier to find the addresses listed on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Google Maps
Our website uses the online map service Google Maps via an interface. The provider of this map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functionalities of Google Maps, it is necessary to store your IP address. This information is transmitted to and stored on a Google server in the USA. The provider of this website has no influence on this data transfer. The use of the Google Maps service is in the interest of presenting our online offerings in an appealing way and making it easier to find the addresses we list on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Further information on the handling of user data can be found in Google's privacy policy: www.google.de/intl/de/policies/privacy/. Opt-out: www.google.com/settings/ads/
Cookies
Our website uses cookies, which are stored by your browser on your device and contain certain settings for using the website (e.g., for the current session). Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after you close your browser. Other cookies remain stored on your device until you delete them or their storage period expires. These cookies allow us to recognize your browser on your next visit. In some cases, cookies are used to simplify website processes by storing settings (e.g., remembering previously selected options). If any of the cookies we implement process personal data, this processing is carried out in accordance with Article 6(1)(b) GDPR for the performance of the contract or in accordance with Article 6(1)(f) GDPR to protect our legitimate interests in ensuring the best possible website functionality and a user-friendly and effective website experience. You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to block cookies in certain cases or entirely, or to automatically delete cookies when you close your browser. Cookie settings can be managed via the following links for the respective browsers.
... Firefox: support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Internet Explorer: windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Chrome: support.google.com/chrome/bin/answer.py Safari: support.apple.com/kb/ph21411 Opera: help.opera.com/en/latest/web-preferences/ You can also manage cookies from many companies and features used for advertising individually. To do this, use the relevant user tools, available at www.aboutads.info/choices/ or www.youronlinechoices.com/uk/your-ad-choices. Most browsers also offer a "Do Not Track" function, which allows you to indicate that you do not want to be "tracked" by websites. When this function is activated, the browser informs advertising networks, websites, and applications that you do not want to be tracked for behavioral advertising and similar purposes. Information and instructions on how to manage this feature can be found at the following links, depending on your browser provider: Google Chrome: support.google.com/chrome/answer/2790761 Mozilla Firefox: www.mozilla.org/de/firefox/dnt/ Internet Explorer: support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track Opera: help.opera.com/Windows/12.10/de/notrack.html Safari: support.apple.com/kb/PH21416 You can also prevent scripts from loading by default. NoScript allows JavaScript, Java, and other plugins to run only on trusted domains of your choice. Information and instructions on how to configure this feature can be found on your browser provider's website (e.g., for Mozilla Firefox at: addons.mozilla.org/de/firefox/addon/noscript/). Please note that disabling cookies may limit the functionality of this website. You can adjust your cookie settings and revoke any previously granted consent at any time via the following link: Adjust cookie settings
Data Transfer and Recipients
Your personal data will not be transferred to third parties unless: we have explicitly stated this in the description of the respective data processing; you have given your explicit consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR; the transfer is necessary for the establishment, exercise, or defense of legal claims in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, and there is no reason to assume that you have an overriding legitimate interest in not having your data transferred; there is a legal obligation to transfer the data in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR; and this is necessary for the performance of a contract with you in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR. Furthermore, we use external service providers for the provision of our services. These providers have been carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. With whom we have concluded data processing agreements pursuant to Article 28 GDPR, where necessary. These are service providers for web hosting, email delivery, and the maintenance and support of our IT systems, etc. These service providers will not disclose this data to third parties.
Data Security
In accordance with Article 32 GDPR, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.
Duration of Personal Data Storage
The duration of personal data storage is determined by the relevant statutory retention periods (e.g., under commercial and tax law). After the respective period has expired, the corresponding data is routinely deleted. If data is required for the performance of a contract or for initiating a contract, or if we have a legitimate interest in further storage, the data will be deleted when it is no longer needed for these purposes or when you exercise your right to withdraw consent or object to processing.
Your Rights
Below you will find information about the data subject rights granted to you by applicable data protection law with regard to the processing of your personal data by the controller: The right, pursuant to Article 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the purposes of the processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved.
You have the right, pursuant to Article 16 of the GDPR, to request the immediate rectification of inaccurate personal data concerning you that we hold, or the completion of incomplete personal data.
You have the right, pursuant to Article 17 of the GDPR, to request the erasure of personal data concerning you that we hold, unless processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.
You have the right, pursuant to Article 18 of the GDPR, to request the restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful but you oppose its erasure, we no longer need the data but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Article 21 of the GDPR. ...
You have the right, pursuant to Article 18 of the GDPR, to request the restriction of processing of your personal data where the data subject contests the accuracy of the data, the processing is unlawful but you oppose its erasure, we no longer need the data but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Article 21 of the GDPR.
The right, pursuant to Article 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller.
The right, pursuant to Article 77 GDPR, to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of the federal state where our registered office is located (as indicated above) or, if applicable, the supervisory authority of your habitual residence or place of work.
Right to withdraw consent pursuant to Article 7(3) GDPR: You have the right to withdraw your consent to the processing of your data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned immediately, unless further processing is permitted by another legal basis that does not require consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to Object
If we process your personal data based on legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for direct marketing purposes, you have a general right to object without having to specify a particular situation. If you wish to exercise your right to withdraw consent or object, simply send an email to info@kaiserhof-eisenach.de.
External Links
Social networks (Facebook, Twitter, Xing, etc.) are only included on our website as links to the respective services. After clicking on the embedded text/image link, you will be redirected to the page of the respective provider. User information is only transmitted to the respective provider after this redirection. For information on how your personal data is handled when using these websites, please refer to the respective privacy policies of the providers you use.
Right to Amend
We reserve the right to amend or update this privacy policy as necessary, in accordance with applicable data protection regulations. This allows us to adapt it to current legal requirements and reflect changes to our services, such as the introduction of new services. The most recent version applies to your visit.
This privacy policy was created by www.datenschutzexperte.de
Date of this privacy policy: January 29, 2020